- 1 Capital One Contact Number: 0843 504 7186
- 1.1 Customer services – 0843 504 7186
- 1.2 Online account support – 0344 481 4000
- 1.3 Report a lost or stolen card – 0800 952 5267
- 1.4 Financial advice – 0800 952 4966
- 1.5 Extra cardholders – 0800 952 5068
- 1.6 Accessibility helpline – 0344 481 4814
- 2 Activate Your New Capital One Bank Card
Capital One Contact Number: 0843 504 7186
Contact Capital One customer services on 0843 504 7186, or call their mobile-friendly non-geographic telephone number 0344 481 2812, or phone the direct line to their Nottingham offices on this number: 0115 993 8002. You can call either of these numbers to reach Capital One’s general enquiries help team where you can get support for your credit card account or query a bill payment over the phone.
Customer services – 0843 504 7186
Phone Capital One customer service advisors by calling their UK contact number 0344 481 2812 or phone their international helpline +44 115 993 8002 for the cheapest call costs if you are calling them from outside the UK. Alternatively, call 0843 504 7186 at 7p per minute plus access charge or 0115 993 8002 at standard rate. All these helpline numbers take you through to the same telephone menu options, thus you can call either these numbers to make general enquiries about their credit card interest rates and account-holder benefits, as well as to make an enquiry about your specific account. Additionally you can phone these numbers to apply for a Capital One credit card or to close your account after you have successfully paid off your debts. Furthermore you can call them on these helplines if you are having problems with a transaction, such as an in-store payment is not going through.
Please call the main Capital One customer service helpline 0344 481 2812 if you would like to query an item on your credit card bill that you do not recognise or to report that somebody has been fraudulently using your account. This phone number is open 24 hours per day, seven days a week, so please report any suspected fraudulent activity on your credit card as quickly as possible.
Capital One complaints – 0344 481 2812
Make an official complaint about Capital One by calling their main customer service telephone contact number 0344 481 2812. You call call this number to complain if they have overcharged you on your bill, if they have changed your credit terms without giving you proper notice or if you have been insulted by a member of their staff. If you would prefer to send a letter of complaint which you can make a copy of for future reference you should send them to their official complaints address:
If you aren’t happy with Capital One’s response after a period of eight weeks you can contact the Financial Ombudsman Service, who are an alternative dispute resolution body that will independently review your complaint and provide a final decision. You can contact the Financial Ombudsman Service by calling their freephone telephone number 0800 023 4567 or by sending a letter to their postal address:
The Financial Ombudsman Service,
Online account support – 0344 481 4000
Contact Capital One by calling their dedicated contact number 0344 481 4000 for technical support with your online account. You can call this number if you have forgotten your username or password and if you cannot remember the email address which your account is registered to. Additionally you can phone this number for troubleshooting tips on how to use their online services or if you would like to revert back to an offline-only account. Finally you should phone 0344 481 4000 to notify Capital One you have changed your email address or telephone number.
Report a lost or stolen card – 0800 952 5267
Call Capital One for free on their freephone telephone number 0800 952 5267 to contact them to report a lost or stolen credit card. You should report a missing card as quickly as possible so that they can block it, thus preventing fraudulent purchases using your credit card, which has become especially prevalent with the advent of contactless payments. If you would like to report your credit card as missing whilst you are outside the UK then please phone their main international helpline +44 115 993 8002 to notify Capital One so that they can cancel your card and send you an emergency replacement. You can report a card as missing or stolen at any time of day as these phone numbers are open 24 hours, seven days a week.
Financial advice – 0800 952 4966
Contact Capital One for free on their freephone number 0800 952 4966 to get impartial advice about your financial situation and to notify them that you are having difficulties making the repayments toward your credit card. Their specially-trained team of financial advisors will be able to help you restructure your debts into a more manageable repayment and provide you with guidance on how you can improve your financial situation. You can phone this freephone helpline from 8am-9pm on weekdays and 9am-6pm on weekends, however reduced
Extra cardholders – 0800 952 5068
Contact Capital One to add another cardholder to your account by calling their freephone number 0800 952 5068 for free from any UK landline or mobile. You can also get in touch with Capital One if you are an existing nominated account-holder and you would like to make an enquiry about how much you should be contributing toward the repayments or to change your account so that you are the lead account holder. Similarly you can also phone this number to remove an account-holder from your credit card.
Accessibility helpline – 0344 481 4814
Phone Capital One’s dedicated accessibility helpline 0344 481 4814 to contact specialist advisors who will provide you with help & guidance if you require extra support for a disability or condition whilst using their credit card services. You can contact them on this number to get financial advice catered to those who require learning support and to receive your correspondence in braille if you have difficulties seeing. Additionally you can call their helpline for technical assistance with E-readers and other devices that are designed to help you stay financially independent with Capital One.
If you are hard of hearing or have a serious speech impediment and you therefore require the use of textphone or minicom services (formerly known as text relay) then please consult this list for the contact number you should phone on your device for your particular issue:
Activate Your New Capital One Bank Card
Capital One is one of the largest and most well known banking financial institutions in the world. Capital Ones financial products include small and large business loans, investments, credit/debit cards, personal banking and more. The company opened its doors in 1988 and since then Capital One has continued to grow is assets and in popularity making them a very recognizable company.
Capital One as a company strives to provide its customers with the products and services they want and would come to expect from a leader in banking. If you recently received a new or replacement card you will first need to activate the card before use. We have provided a quick “how to” activation guide below for you to activate or verify your new Capital One Bank card so you can start using it immediately.
how to activate- Capital One Bank Card
- internet access
- new Capital One Bank Card
- your current/activate Capital One Bank Card
- social security number or tax ID number
- valid email address or phone number that was previously submitted to Capital One
- more personal information